May 23, 2026

Privacy

Welcome to Gramin Tech. Your privacy is important to us. This Privacy Policy explains how Gramin Tech collects, uses, stores, and protects information when you use our platform and services.

By accessing or using Gramin Tech, you agree to the practices described in this Privacy Policy.

1. About Gramin Tech

Gramin Tech is a SaaS-based platform that helps institutions and businesses manage their operations digitally instead of using traditional manual record-keeping systems.

Our services may include:

Institution management systems
Library management systems
Student/customer record management
Business operation dashboards
Website setup and related digital services

Gramin Tech currently operates primarily in India but may provide services globally.

2. Data We Collect

We may collect the following types of information:

A. Business & Account Information

When an institution registers with us, we may collect:

Business owner name
Business name
Contact number
Email address
Business verification documents
Billing information
Address details

B. Institutional Data

Institutions using Gramin Tech may upload and manage their own operational data, including:

Student records
Library records
Staff information
Attendance records
Customer/member information
Documents uploaded by the institution

This data is managed and controlled by the institution using our platform.

C. Technical & Usage Information

We may automatically collect:

IP address
Browser type
Device information
Operating system
Usage analytics
Cookies and session data

D. Communication Data

If you contact us or interact with notifications, we may store:

Email communications
SMS logs
WhatsApp communication records
Support requests

3. How We Use Your Data

We use collected information to:

Provide and maintain our services
Create and manage institution dashboards
Process payments and subscriptions
Improve platform performance and security
Provide customer support
Send service-related notifications
Send important updates via email, SMS, or WhatsApp
Prevent misuse, fraud, or unauthorized access
Comply with legal obligations

4. Payment Processing

Payments for Gramin Tech services are currently processed through PayU.

We do not store complete card or banking information on our own servers. Payment-related data is handled securely by the payment gateway provider according to their own policies and compliance standards.

5. Data Storage & Infrastructure

Gramin Tech uses cloud infrastructure services including Google Cloud Platform for hosting and storage.

Each institution is provided with a separate database environment to improve logical separation and operational security.

We implement reasonable technical and organizational measures to protect data from:

Unauthorized access
Loss or misuse
Unauthorized disclosure
Data alteration or destruction

However, no online system can guarantee 100% security.

6. Analytics & Tracking

We use services such as:

Google Analytics
Meta Pixel

These services help us understand platform usage, improve performance, and measure engagement.

These providers may use cookies or similar technologies to collect usage information.

7. Data Sharing

We do not sell user or institutional data.

We may share limited information only:

With infrastructure or technology providers necessary to operate the service
With payment processors
When legally required by law, court order, or government authority
To protect our legal rights, security, or users

8. Institutional Responsibility

Institutions using Gramin Tech are responsible for:

Obtaining necessary consent from their users/students/customers
Ensuring lawful collection and use of uploaded data
Managing the accuracy of records uploaded to the platform

Gramin Tech acts primarily as a software and infrastructure provider and does not independently verify end-user records uploaded by institutions.

9. Data Retention

We retain data:

As long as required to provide services
For operational, legal, or compliance purposes
Until deletion is requested by the institution or account owner

Customers may request:

Data export
Account deletion
Data removal

by contacting:

aayog@gramin.tech

10. Your Rights

Depending on applicable laws, including India’s Digital Personal Data Protection Act (DPDP Act), users may have rights to:

Access their data
Correct inaccurate information
Request deletion of data
Withdraw consent where applicable
Request export of their information

Requests may be submitted via email.

11. Cookies

Gramin Tech may use cookies and similar technologies for:

Authentication
Session management
Analytics
Performance optimization

Users may disable cookies through browser settings, though some platform features may not function properly.

12. Third-Party Services

Our platform may contain links or integrations with third-party services. We are not responsible for the privacy practices of external platforms or websites.

13. Children’s Privacy

Gramin Tech is a business-oriented platform intended for institutions and organizations. We do not knowingly provide services directly to children.

Any student or minor-related information uploaded to the platform is managed by the respective institution.

14. International Use

As our services may be accessible globally, information may be processed or stored in different regions depending on infrastructure and operational requirements.

15. Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on our website with a revised effective date.

Continued use of the platform after changes means you accept the updated policy.

16. Contact Information

AAYOG YADAV

113/5/11R Beli Goan

Prayagraj, Uttar Pradesh

India – 211002

Email: aayog@gramin.tech

Website: Gramin Tech

May 23, 2026

Terms

Welcome to Gramin Tech. These Terms and Conditions (“Terms”) govern your access to and use of the Gramin Tech platform, services, software, websites, and related tools.

By accessing or using Gramin Tech, you agree to be bound by these Terms.

If you do not agree with these Terms, you should not use our services.

1. About Gramin Tech

Gramin Tech is a SaaS-based platform designed to help institutions and businesses manage operations digitally, replacing traditional manual systems and record-keeping processes.

Our services may include:

Institution management systems
Library management systems
Dashboard and operational tools
Website setup services
Data management systems
Notification and communication tools

2. Eligibility

By using Gramin Tech, you confirm that:

You are legally authorized to represent the institution or business using the platform
Information provided during registration is accurate and complete
You will comply with all applicable laws and regulations

3. Account Registration

To use certain services, users may be required to:

Provide valid business or identity information
Submit verification documents
Complete payment for subscribed services

Gramin Tech reserves the right to:

Approve or reject registrations
Request additional verification
Suspend accounts providing false or misleading information

4. Use of Services

You agree to use the platform only for lawful purposes.

You must not:

Upload illegal, harmful, or fraudulent content
Attempt unauthorized access to systems or databases
Interfere with platform security or operations
Use the service to distribute malware or spam
Reverse engineer or copy the platform without permission

5. Customer Data

Institutions using Gramin Tech retain ownership of the data uploaded to the platform.

Gramin Tech acts as a software and infrastructure provider and does not claim ownership of institutional records, student data, or uploaded documents.

Each institution is responsible for:

Maintaining lawful consent from its users
Accuracy of uploaded data
Compliance with applicable privacy and data laws

Gramin Tech does not independently verify end-user records uploaded by institutions.

6. Data Storage & Infrastructure

Each institution may be provided with a logically separate database environment.

While we implement reasonable security measures, users understand that:

No digital system is completely secure
Internet-based services may experience interruptions or vulnerabilities

Users are responsible for maintaining account credentials securely.

7. Payments & Billing

Payments for Gramin Tech services are processed through PayU.

By purchasing services, you agree:

To pay applicable charges and taxes
That payments may be non-refundable unless explicitly stated otherwise
That subscription or service pricing may change in the future

Failure to complete payment may result in suspension or termination of services.

8. Communication Consent

By using Gramin Tech, you consent to receiving:

Service-related emails
SMS notifications
WhatsApp communications
Operational alerts and updates

Users may request to opt out of non-essential communications where applicable.

9. Intellectual Property

All platform software, branding, designs, systems, and technology related to Gramin Tech remain the intellectual property of Gramin Tech unless otherwise stated.

Users may not:

Reproduce or redistribute platform components
Copy source code or proprietary systems
Use Gramin Tech branding without written permission

10. Third-Party Services

Gramin Tech may rely on third-party providers including:

Cloud infrastructure services
Analytics providers
Payment gateways
Communication platforms

We are not responsible for downtime, failures, or issues caused by third-party services.

11. Service Availability

We aim to maintain reliable uptime but do not guarantee uninterrupted service availability.

We may:

Modify platform features
Perform maintenance
Temporarily suspend services
Discontinue features without prior notice

12. Termination

We reserve the right to suspend or terminate access if:

These Terms are violated
Fraudulent or abusive activity is detected
Required payments are not completed
Platform misuse impacts security or operations

Users may also discontinue services by contacting us.

13. Limitation of Liability

To the maximum extent permitted by law, Gramin Tech shall not be liable for:

Indirect or consequential damages
Data loss caused by customer actions
Business interruption
Third-party failures
Unauthorized access resulting from customer negligence

Use of the platform is at your own risk.

14. Indemnification

You agree to indemnify and hold harmless Gramin Tech and its owner from claims, damages, liabilities, losses, or expenses arising from:

Your misuse of the platform
Violation of laws or regulations
Infringement of third-party rights
Unauthorized or unlawful data uploaded by your institution

15. Compliance With Indian Law

Gramin Tech aims to operate in alignment with applicable Indian laws, including:

Information Technology Act, 2000
Digital Personal Data Protection Act (DPDP Act), where applicable

Users are also responsible for ensuring compliance with laws applicable to their own operations and jurisdictions.

16. Governing Law & Jurisdiction

These Terms shall be governed by the laws of India.

Any disputes arising from the use of Gramin Tech shall be subject to the jurisdiction of courts located in Prayagraj, Uttar Pradesh, India.

17. Changes to Terms

We may update these Terms from time to time.

Continued use of the platform after updates constitutes acceptance of the revised Terms.

18. Contact Information

AAYOG YADAV
113/5/11R Beli Goan
Prayagraj, Uttar Pradesh
India – 211002

Email: aayog@gramin.tech
Website: Gramin Tech